Advantages of Software Quality Assurance

An SQA plan can take a number of paths, testing for different capabilities and performing different analysis, depending on the demands of project, the users, and the software itself. But any rigorous SQA plan carried out scrupulously by seasoned QA professionals will confer certain benefits:
Improved customer satisfaction Improved customer satisfaction means longer, more profitable customer relationships, positive customer testimonials, and waves of referral business generated from positive word of mouth.
If customers are dissatisfied with a product they have purchased from a particular software vendor, they're likely never to recommend that product nor buy from that software vendor again. Bugs and defects, in addition to seriously hampering an application's functionality, look sloppy and unprofessional, and reflect poorly on a company's reputation.
What's more, without proper testing, it is virtually impossible to know how new users will respond to an application's functions, options, and usability features. Unbiased software quality assurance specialists come to a project fresh, with a clear outlook, and so serve as the first line of defense against unintuitive user interfaces and broken application functionality. A quality application is guaranteed to result in enhanced customer satisfaction.
Reduced cost of development Because the process of software quality assurance is designed to prevent software defects and inefficiencies, projects that incorporate rigorous, objective testing will find that development costs are significantly reduced since all later stages of the development life cycle become streamlined and simplified. With SQA, all further testing and development including user testing and customer deployments will go more smoothly, and of course more quickly -- which means your software development project will consistently reach completion on time and within budget, release after release.
Reduced cost of maintenance Bug-infested applications are troublesome to support. The combined cost of unnecessary recalls, returns, and patches can be frightful. And that says nothing of what will have to be spent on ongoing customer support, be it by telephone, email, or in person. All these costs and more can be dramatically reduced by releasing only rigorously quality-assured products. Software vendors that invest in quality now can avoid big losses in the future.