Lean manufacturing is the production of goods using less of everything compared to mass production: less human effort, less manufacturing space, less investment in tools, and less engineering time to develop a new product. Lean manufacturing is a generic process management philosophy derived mostly from the Toyota Production System (TPS) and also from other sources. It is renowned for its focus on reduction of the original Toyota 'seven wastes' in order to improve overall customer value but has some key new perspectives on how to do this. Lean is often linked with Six Sigma because of that methodology's emphasis on reduction of process variation (or its converse smoothness) and Toyota's combined usage (with the TPS). Toyota's steady growth from a small player to the most valuable and the biggest car company in the world has focused attention upon how it has achieved this, making "Lean" a hot topic in management science in the first decade of the 21st century."Lean" is viewed by many as the latest management fad in the cost-reduction arena. It has for many the advantage of a very descriptive active name and has been, in many cases, used like any other cost-reduction approach. This has meant that the "Lean" word can be found in many places, projects and proposals. This has meant that for many it has hit the same implementation other approaches which has created a level of cynicism in some quarters about its effectiveness. However, there are enough high-profile high-success implementations (headed by Toyota) that attitudes to it are quite mixed overall.
Overview
For many, Lean is the set of TPS 'tools' that assist in the identification and steady elimination of waste, the improvement of quality, and production time and cost reduction. The Japanese terms from Toyota are quite strongly represented in "Lean". To solve the problem of waste, Lean Manufacturing has several 'tools' at its disposal. These include continuous process improvement, the "5 Whys" and mistake-proofing. In this way it can be seen as taking a very similar approach to other improvement methodologies.
There is a second approach to Lean Manufacturing, which is promoted by Toyota, in which the focus is upon improving the 'flow' or smoothness of work (thereby steadily eliminating mura, unevenness) through the system and not upon 'waste reduction' per se. Techniques to improve flow include production leveling, "pull" production (by means of kanban) and the Heijunka box. This is a fundamentally different approach to most improvement methodologies which may partially account for its lack of popularity.
The difference between these two approaches is not the goal but the prime approach to achieving it. The implementation of smooth flow exposes quality problems which already existed and thus waste reduction naturally happens as a consequence. The advantage claimed for this approach is that it naturally takes a system-wide perspective whereas a 'waste' focus has this perspective, sometimes wrongly, assumed. Some Toyota staff have expressed some surprise at the 'tool' based approach as they see the tools as work-arounds made necessary where flow could not be fully implemented and not as aims in themselves.
Both Lean and TPS can be seen as a loosely connected set of potentially competing principles whose goal is cost reduction by the elimination of waste. These principles include: Pull processing, Perfect first-time quality, Waste minimization, Continuous improvement, Flexibility, Building and maintaining a long term relationship with suppliers, Autonomation, Load leveling and Production flow and Visual control. The disconnected nature of some of these principles perhaps springs from the fact that the TPS has grown pragmatically since 1948 as it responded to the problems it saw within its own production facilities. Thus what one sees today is the result of a 'need' driven learning to improve where each step has built on previous ideas and not something based upon a theoretical framework. Toyota's view is that the methodology is not the tools but the method of application of muda, mura, muri to expose problems systematically and to use the tools where the ideal cannot be achieved. Thus the 'tools' are, in their view, 'workarounds' adapted to different situations which explains any apparent incoherence of the 'principles' above.
The TPS has two pillar concepts: JIT (flow) and autonomation (smart automation).Adherents of the Toyota approach would say that the smooth 'flowing’ delivery of 'value' achieves all these improvements as a side-effect. If production 'flows' perfectly then there is no inventory, if customer valued features are the only ones produced then product design is simplified and effort is only expended on features the customer values. The other of the two TPS pillars is the very human aspect of 'autonomation' whereby automation is achieved with a human touch. This aims to give the machines enough 'intelligence' to recognize when they are working abnormally and flag this for human attention. Thus humans do not have to monitor normal production and only have to focus on abnormal, or fault, conditions. A reduction in human workload that is probably much desired by all involved since it removes much routine and repetitive activity that humans often do not enjoy and where they are therefore not at their most effective.
Lean implementation is therefore focused on getting the right things, to the right place, at the right time, in the right quantity to achieve perfect work flow while minimizing waste and being flexible and able to change. These concepts of flexibility and change are principally required to allow production leveling, using tools like SMED, but have their analogues in other processes such as R&D. The flexibility and ability to change are not open-ended and therefore often not expensive capability requirements. More importantly, all of these concepts have to be understood, appreciated, and embraced by the actual employees who build the products and therefore own the processes that deliver the value. The cultural and managerial aspects of Lean are just as, and possibly more, important than the actual tools or methodologies of production itself. There are many examples of Lean tool implementation without sustained benefit and these are often blamed on weak understanding of Lean in the organization.
Lean aims to make the work simple enough to understand, to do and to manage. To achieve these three at once there is a belief held by some that Toyota's mentoring process (loosely called Senpai and Kohai relationship), so strongly supported in Japan, is one of the best ways to foster Lean Thinking up and down the organizational structure. This is the process undertaken by Toyota as it helps its suppliers to improve their own production. The closest equivalent to Toyota's mentoring process is the concept of Lean Sensei, which encourages companies, organizations, and teams to seek out outside, third-party "Sensei" that can provide unbiased advice and coaching.
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